Terms & Conditions

  1. This wholesale catalogue cancels all previous ones and is intended, along with our services, for the use of those persons or organisations who derive income or work from the purchase of our plants; namely professional design and or planting organisations.
  2. All items are offered for sale subject to crop and being available at the time of ordering.
  3. All prices quoted by Manor Farm Nurseries are exclusive of V.A.T. which will be charged at the standard rate.
  4. Unless otherwise stated all prices offered are for plants collected from our nursery.
  5. All transactions are strictly cash, cheque, credit or debit cards at time of collection or delivery, unless specifically agreed otherwise. Credit facilities can be arranged; however bank and trade references will be taken up before this facility is made available and the first transaction will be paid for on collection or delivery. Payment can be made in advance via bank transfer.
  6. All prices quoted by Manor Farm Nurseries are subject to variation without prior notice.
  7. Whilst every endeavour is made to keep the nursery stock healthy and true to type and name, we are a wholesale nursery offering plants to the trade and it is accepted that our plants do not come with a specific guarantee as all planting carries inherent risks. Should any problems be experienced then we expect to be informed as soon as possible as we are committed to working in an ongoing partnership with our clients. No warranty expressed or implied is given to the growth or suitability of the plants supplied in regard to their ultimate locations, or treatment once they have left our premises. Manor Farm Nurseries liability is only limited to replacements of those plants, or a refund of the price paid.
  8. Any claim for loss or damage must be made in writing within 7 days of the receipt of goods.
  9. Unless otherwise agreed, where account facilities have been granted, payment shall be received within 28 days from the date of invoice. Payment of account balances by credit card will incur a 5% administration charge. Until full payment has been received all goods shall remain the property of Manor Farm Nurseries.
  10. Once plants have been received and no complaint communicated within 7 days, then they will be deemed to have been accepted and the full invoice value will become due. Manor Farm Nurseries reserve the right to charge interest on outstanding balances at 5% per calendar month.
  11. The giving or sending of an order constitutes acceptance of these terms by the purchaser. Cancellation of all or part of an order will incur a charge of 25% of the value of the order, to cover the cost of returning plants on to the nursery.
  12. Deposit. We may ask for a deposit, typically 25% of the value of the order payable when the order is placed. This will be deducted from the final invoice and is subject to our normal Terms and Conditions. No action will be taken with an order until the agreed deposit has been received.
  13. All information regarding height, flowering time etc. is given in good faith and is intended as a guide only.
  14. All deliveries or collections are subject to Retention of Title, until all sums outstanding and due to the Company have been received. Credit is only extended on the understanding that all customers accept these Terms & Conditions
  15. Where delivery is by our own vehicle every effort will be made to position it as close to the areas to be planted as possible; however, unloading of plants from the vehicle must be limited to within 10m or at the discretion of our driver. It is expected that our driver will be assisted with the unloading and checking of the plants.
  16. Where Dutch Crates are taken from the nursery or left after a delivery; a charge will be made of £3.20 for shallow crates and £4.50 for deep ones. It will be the customer’s responsibility to return them to the nursery for credit.
  17. We may on occasions have to use the word ‘NO’. Please do not take offence as this is intended to help ensure that we continue to offer a viable service to all our clients and is not made in a derogatory way.